Privacy Policy

Privacy Policy

Updated as of: February 4, 2020

1. ACCEPTANCE OF THE PRIVACY POLICY

Thank you for visiting motorleaf.com (the “Website) provided to you by 9337-4791 Québec Inc., doing business under the name Motorleaf, a corporation with its headquarters in Montréal, Québec, Canada (“Motorleaf”, “We”, “Us”). We respect the privacy of every individual who visits and uses our Website and are sensitive to privacy issues on the Internet. We believe it is important that you know how we treat information received about you.

This privacy policy (the “Privacy Policy”) explains how we collect, use, disclose, and protect the personal information of our Website users (“you”), describes the types of information we may collect about you or that you may provide to us, the purpose of our collection and our practices for collecting, using, maintaining, protecting, and disclosing that information. We do not knowingly collect personal information directly from children under the age of 13; our products and services are intended for a general audience and are not specifically targeted to or intended for use by children.

We will only use your personal information in accordance with this Privacy Policy unless otherwise required by applicable law. We take steps to ensure that the personal information collected from or about you is adequate, relevant, reasonable, and used for limited purposes.

By accessing or using our Website, you accept the terms outlined in this Privacy Policy, and you consent to our processing of your information as set out in this Privacy Policy. If you disagree with the previous sentence, please refrain from using the Services; you may also require us to delete all Personal Information we have about you as described in the section “How to access and control your personal information?” below. We may modify or update this Privacy Policy from time to time; if we change this Privacy Policy in a manner that materially impacts your privacy rights, we will provide a notice to you and your continued use of our Website after any modification to this Privacy Policy will constitute your acceptance of such modification. However, when required by law, we will confirm your consent to the revised Privacy Policy terms.

2. DEFINITIONS

Personal Information

Personal Information is information that identifies you as an individual or relates to an identifiable person, including:

  • Name;
  • Email address;
  • Company Name; and
  • IP Address: Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice and is done automatically by many websites, applications and other services.

Personal Information also includes information that relates to an individual, such as an online identifier, location data and such other factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself. Usage Data may include information such as your device’s Internet Protocol and Media Access Control (MAC) addresses, browser type, browser version, the pages or elements of the Service that you visit or use, the time and date of your visit, the time spent on those pages or elements, unique device identifiers and other diagnostic data.

Data Controller

Data Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Information. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Information.

Data Processor (or Service Provider)

Data Processor (or Service Provider) means a natural or legal person, public authority, agency or other body which processes Personal Information on behalf of the Data Controller (other than its own employees). We may use the services of various Service Providers in order to process your Personal Information more effectively; when doing so, we will always do so in accordance with this Privacy Policy.

3.WHAT INFORMATION WE COLLECT?

We collect and use several types of information from and about you on our Website.

3.1 Information We Collect on Our Website

  • Personal Information:

    When you contact us to make inquiries or register to receive our newsletters and/or other marketing materials, we ask you to provide us with Personal Information or you may provide us with Personal Information such as your name, title, company name, phone number, email address, and location or we may collect information such as your IP address or location.

  • Usage Information:

    We may also collect technical information, including your browser type and version, device type, operating system, time zone setting, or information about your internet connection, the equipment you use to access the Website, and usage details. All information collected about you automatically, and that is not specifically provided by you, is anonymous user data and does not contain any identifying information.

  • Non-Personal Details About Your Website Interactions,

    including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products or services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.

3.2 Information We Collect by Others Means

  • Cookies and Other Automatic Data Collection Technologies:

    As you navigate through and interact with the Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: details of your visits to the Website, traffic data, location data, logs, and other communication data and the resources you access and use on the Website, as well as information about your device and internet connection, including your IP address, operating system, and browser type.

    We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Visit the Digital Advertising Alliance of Canada Opt-Out Tool for information on how you can opt out of behavioral tracking on our Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

    The information we collect automatically is statistical data and does not include Personal Information. However, we may maintain it or associate it with Personal Information we collect in other ways, that you provide to us, or receive from third parties. Doing so helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: estimate our audience size and usage patterns, store information about your preferences, customize our Website according to your individual interests, speed up your searches, and recognize you when you return to our Website.

    The technologies we use for this automatic data collection may include:

    • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Website.
    • Flash Cookies. Certain features of the Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Website. Flash cookies are not managed by the same browser settings used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
    • Web Beacons. Pages of the Website and e-mails from us may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited certain pages opened an email, as well as other user data (for example, recording the popularity of certain website content and verifying system and server integrity).
  • Communicating With Us:

    When you contact us about a customer service issue, or to make other inquiries, we collect the content of those communications, and any additional information about the method of communication such as phone, SMS, email, chat, or through social media platforms. For example, if you email us, we will collect your email address, if you send us a text message, we will collect your phone number, and so on.

  • Information We Collect About You from Third Parties:

    We may receive Personal Information about you from various third parties and public sources, such as credit card issuers, financial partners and data analytics firms. We may collect information about you in connection with investigations into fraudulent or criminal activities on our Website. We may also collect information from other sources, including for example, joint marketing partners, data analytics firms, public databases, publicly available social media pages, and other third parties we work with.

    We use Google Analytics, web analytics services provided by Google, Inc to help us measure traffic and usage trends. Google Analytics sets a cookie to evaluate your use of the Service and compile reports for us on activity on the Service to help us understand how visitors engage with the Website and track visitor interactions. Google Analytics collects information anonymously and without identifying individual visitors.

    Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By accessing this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

    Google Analytics uses its own cookies to store information, such as what time the visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your browser https://tools.google.com/dlpage/gaoptout?%22%20%5Ct%20%22_blank, which prevents Google Analytics from collecting information about your website visits.

    Learn more about the Google Analytics Opt-out Browser Add-on and other Google Analytics privacy information: https://support.google.com/analytics/answer/6004245.

  • Information We Create Ourselves:

    We may aggregate and/or anonymize personal information so that it will no longer be considered personal information. We do so to generate other data for our use, which we may use and disclose for any purpose. For example, we may calculate the percentage of our site users in a specific region.

4. WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

In some case, we collect and process your Personal Information because you have given us your express consent, such as when you fill out a form online to request information on our products and services. If the basis for collecting and processing your data is based on your active consent, you have the right to withdraw that consent at any time.

At other times we collect the data because it is our legitimate interest to process the information, for example, to understand our Website users’ behaviour, activities and needs, or to ensure the high quality and performance of our Website.

In other cases, we collect the data out of a contractual necessity, e.g. so both us and you are fulfilling the obligations set out in our terms and conditions or any contract that may be in place.

5. HOW WE USE YOUR INFORMATION?

We use your information, including your Personal Information to manage our business and to maintain and develop commercial relationships with you. We will collect, use, and disclose such information only to the extent that is necessary for those purposes.

We use information that we collect about you or that you provide to us, including any personal information:

      • To present our products and services and their contents to you;
      • To provide you with information, products, or services that you request from us;
      • To fulfill the purposes for which you provided the information or that were described when it was collected;
      • To carry out our obligations and enforce our rights arising from any contracts with you or to comply with legal requirements;
      • To notify you about changes to any products or services we offer or provide to you;
      • To improve our products or services, marketing, or customer relationships and experiences;
      • To allow you to participate in interactive features, social media, or similar features on our Website;
      • To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you;
      • In any other way we may describe when you provide the information; and
      • For any other purpose with your consent.

6. HOW WE SHARE YOUR INFORMATION

We will not rent or sell your information to third parties without your consent. We only share your data as specifically provided into this Privacy Policy.

6.1 Sharing with our Partners

We may provide your data, including your Personal Information, to our affiliated companies and brands, to third parties who provide services to you or us, to promotional partners, to social media companies, or to other third parties as needed to carry out our business, or comply with a legal obligation.

6.2 Other Disclosures

In addition to any disclosure you may have consented to or permitted under the terms of this Privacy Policy, we may transfer your data, including Personal information to third parties in the following limited circumstances: 1) information you expressly consent to be shared; 2) when relating to anonymized information (individuals cannot be identified by it); 3) when you decide to make the information indexable by search engines, to share or to distribute the information to people or otherwise to make it available to the public; 4) to satisfy any applicable law, regulation, legal process or enforceable governmental request within or outside your country of residence when we have a good faith belief that the law requires it; 5) to enforce this Privacy Policy, or an agreement, including investigation of potential violations thereof; 6) to detect, prevent, or otherwise address fraud, security or technical issues, or protect the operations or you; 7) to protect our rights, property or safety as well as yours, the public, or others; 8) in connection with an acquisition, merger, change in control, debt financing, reorganization, sale of assets, bankruptcy or other change of our’ corporate structure or status; or 9) as necessary in connection with the performance of requested services or solutions, or as otherwise appropriate in connection with a legitimate need.

7. HOW WE STORE, TRANSFER AND SECURE YOUR INFORMATION

7.1 Information Security

We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. Your personal information is kept behind a firewall.

In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need-to-know. They will be required to process your Personal Information only on our instructions and are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections in place designed to help safeguard your Personal Information and are not permitted to use it for any purpose other than providing services to us.

Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Any transmission you provide is at your own risk. Once we have received your information, we will apply our security practices to try to prevent unauthorized access, use and/or disclosure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us in accordance with the “How to contact us” section below.

7.2 Information Retention

We will retain your Personal information only for as long as it is needed: 1) to provide the products and services that you have requested; 2) to communicate with you about a purchase or a request you have made to us; 3) to manage your choices and the rights you have exercised pursuant to this Privacy Policy; 4) to comply with our legal and regulatory obligations and to demonstrate compliance, 6) to resolve disputes and to enforce our rights and agreements.

We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or if we are legally obligated to retain this data for longer time periods.

Once the retention period is over, we will dispose of your Personal Information by deleting your Personal Information.

7.3 Where We Store Information and how it is transferred

We use facilities operated by Amazon Web Services and located in Canada as our information storage and processing infrastructure. By providing us with any Personal Information, you understand that your information may be transferred, processed, or stored outside of your country of residence, including in the United States, which data protection rules, regulations and laws may differ from those of your country of residence. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may be lawfully entitled to access your Personal Information.

When we process or share your Personal Information in connection with purposes included in this Privacy Policy, your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those from in your jurisdiction, including in the United States.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Information will take place to an organization unless there are adequate legal rules, contractual arrangements (such as data protection clauses) and other controls in place to ensure the security of your Personal Information and that the terms of this Privacy Policy will at all times be complied with.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. OTHER WEBSITES AND SERVICES

Our Website contains links to other websites. They are provided for reference purposes only and may have practices and policies of confidentiality that differ from ours. We are not responsible for, and this policy does not address, the privacy practices of this other third parties, such as Facebook, Twitter, Instagram, Microsoft, or any other app developers, social media platforms, operating system providers, wireless or telecommunications service providers, or device manufacturers. If you wish to use one of these services, your personal information may be collected by such third party and will be subject to the third party’s privacy policy. Please check the privacy policies published on any third-party sites which you may access through the Website before submitting Personal Information to them. We have no control over, and are not responsible for the collection, use, and disclosure of your personal information by any third party of this type.

9. GOVERNING LAW

The Website is operated from Montreal, Province of Quebec, Canada. Any conflict between you and us is therefore subject to the laws applicable in the Province of Quebec and the applicable laws of Canada. Furthermore, you hereby agree to submit to the exclusive jurisdiction of the courts of the Montréal in respect to any action or proceeding arising out of or related to the use of our Website.

10. HOW TO ACCESS AND CONTROL YOUR PERSONAL INFORMATION

10.1 General

You can contact us at info@motorleaf.com with your request and we will respond within a reasonable delay. We will endeavor to fulfill any requests to correct, update or delete your Personal Information unless retaining such information is required by law, for legitimate business, technical or security purposes (such as storage in backup media created as part of our routine system backup procedures, or if jeopardizing the privacy of others) or, as provided in this Privacy Policy.

10.2 Receiving electronic or mobile message from us

You can unsubscribe from marketing related email communications or [mobile messages] from us by clicking on the “unsubscribe link” provided in such communications or by sending an email to info@motorleaf.com

10.3 If you are a resident of the European Economic Area (“EEA”)

We are the data controller of your information. Please contact us at info@motorleaf.com with your name, email address and any additional information. We will reply to your request within 30 days.

As an EEA resident, you have specific rights regarding the handling of your information under the EU General Data Protection Regulation. As the data controller of your Personal Information, we must reply to your request relating to: your right to be informed; your right of access; your right to rectification; your right to erasure; your right to restrict processing; your right to data portability; your right to object and your rights in relation to automated decision making and profiling. Some of your rights may be subject to some limitations or exceptions.

10.4 If you are a California resident

Under California Civil Code sections 1798.83‑1798.84, California residents are entitled to ask us for a notice describing what categories of Personal information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of Personal information shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such Personal information. If you are a California resident and want a copy of this notice, please submit a written request to info@motorleaf.com. In your request, please specify that you want a “California Privacy Rights Notice”. Once we have received your request, we will respond within 30 days.

11. HOW TO CONTACT US

If you have any questions about this Privacy Policy, you can write to us at 5524 St. Patrick, suite 325, Montreal, Quebec, Canada, H4E 1A8, phone us at +1 888-687-5301 or send us an email at info@motorleaf.com

If you are a resident of the EEA and have an unresolved privacy or Personal information collection, use, or disclosure concern that we have not addressed satisfactorily, please contact the EU Data Protection Authorities. For more information on how to contact the EU Data Protection Authorities, click here.